Shipping policy
D&J SWAG Shipping Policy
Last updated: September 16, 2026
Thank you for shopping with D&J SWAG. We want to make sure you understand how orders are processed and shipped.
Shipping Within the United States
D&J SWAG currently ships to addresses within the United States only.
We do not currently offer international shipping.
Order Processing
Orders are typically processed within 2–4 business days after payment has been successfully received.
Business days are Monday through Friday, excluding holidays.
Orders may take additional time to process during holidays, promotions, new product launches, or periods of high order volume.
Shipping Times
Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.
Estimated delivery times depend on the shipping method selected at checkout and the destination.
Shipping times are estimates and are not guaranteed delivery dates.
Shipping Costs
Available shipping options and shipping costs will be displayed at checkout before you complete your purchase.
Shipping costs may vary depending on the destination, package size, weight, and shipping method selected.
Tracking Information
When tracking information is available, it will be provided to the email address associated with your order.
Please allow some time for tracking information to update after your package has been shipped.
Incorrect Shipping Information
Customers are responsible for providing an accurate and complete shipping address when placing an order.
If you provide an incorrect or incomplete address and the package is returned to D&J SWAG, additional shipping costs may apply to resend the order.
Please contact us as soon as possible if you realize that your shipping information is incorrect.
Delayed, Lost, or Stolen Packages
Once an order has been shipped, delivery is handled by the shipping carrier.
D&J SWAG is not responsible for carrier delays, weather-related delays, incorrect addresses provided by the customer, or packages marked as delivered by the carrier.
If your tracking information shows that your package was delivered but you cannot locate it, please contact the shipping carrier and/or your local delivery facility.
We will assist with the information available to us.
Damaged Packages
If your package arrives visibly damaged, please take photographs of the package and its contents and contact us at shopdandjswag@gmail.com as soon as possible.
Please include your order number and photographs so we can review the situation.
Contact Us
If you have questions about your order or our Shipping Policy, please contact us:
D&J SWAG
1391 S Sepulveda Blvd., Unit G
Los Angeles, CA 90025
Email: shopdandjswag@gmail.com